Online Fees Policy

Commercial eLearning Fees Policy

Including LearnOnline, LiveSchool/Pembrokeshire College Online & Exams for Private Candidates at Pembrokeshire College

2021.22 Fees Policy

General Terms

1.1 Fees for online commercial delivery are reviewed annually and are set on a full cost recovery basis.

1.2 Fees are published on the Pembrokeshire College LearnOnline website.

1.3 Fees for online commercial delivery can be paid at time of enrolment through the College online payment provider.

1.4 Access to learning materials will be given when payment has been confirmed.

1.5 Instalment payment options may be available on some courses. A payment plan would be completed in conjunction with the Finance Department. Failure to adhere to an agreed payment plan will result in online access being withdrawn.

1.6 Once purchase has been made there is a 14 day cooling off period. You can end this Agreement by emailing online@pembrokeshire.ac.uk within 14 days of the Start Date and receive a refund unless the pupil or purchasing organisation accesses the learning platform and uses the services during the cooling off period.

LearnOnline & LiveSchool/PCO Refunds

Course (LearnOnline and LiveSchool/Pembrokeshire College Online) cancellation by College: Full refund

LearnOnline and LiveSchool/Pembrokeshire College Online course cancelled by student (or purchasing organisation) within 14 days cooling off period, and no access has been made to the course or online account, course textbooks must be returned: Full refund

LearnOnline course cancelled by student (or purchasing organisation) within 14 days after commencement, and has accessed the course or online account: 75% Refund

LearnOnline course cancelled by student (or purchasing organisation) 15 days or more after commencement: No refund

LiveSchool/Pembrokeshire College Online (Live Online Course) cancelled by student (or purchasing organisation) 14 days prior to start date: 75% refund

LiveSchool/Pembrokeshire College Online (Live Online Course) cancelled by student (or purchasing organisation) less than 14 days prior to start date: No refund

Practical Endorsement Workshop element of A Level Bundle cancelled by student (or purchasing organisation) within 30 days of booking and greater than 90 days before workshop: Full Refund

Practical Endorsement Workshop element of A Level Bundle cancelled by student (or purchasing organisation) 90 days prior to start date: 75% refund + £25 admin fee

Practical Endorsement Workshop element of A Level Bundle cancelled by student (or purchasing organisation) less than 90 days prior to start date: No refund

Private Candidate Exams Fee Policy

Private candidates include LearnOnline learners, LiveSchool/Pembrokeshire College Online learners and candidates booking independently of their studies with the College.

Exam Entry Fees

  • IGCSE £80.00 per written paper
  • GCSE £80.00 per written paper
  • A Levels £95.00 per written paper
  • Resits £80.00 per written paper

Late payment fees (after 31st January) will apply if your application after our deadline and we cannot guarantee availability. Please check with us prior to application if unsure.

Withdrawal from exams

Cancellation of exams prior to exam board entry deadline: £30.00

Cancellation of exams after exam board deadline:

  • IGCSE £77.00
  • AS Level £82.00
  • A Level £112

Transferred Candidate

Transferred candidates are when an exam centre enter the candidate for the exams, but the candidate may need to sit their exams at another centre, closer to home, for example. This is not a guaranteed solution and Pembrokeshire College have the right to reject an application for this. This only applies to LearnOnline and LiveSchool/Pembrokeshire College Online students.

Transferred Candidate Fee: £175

Assessed Grade

If written exams are cancelled and replaced by the requirement of assessed grades there will be an additional charge of £125.00 per subject.

NEA Appeals

Applicable to online learners only

Full payment of £100.00 is required on the day the appeal form is submitted to the LearnOnline|LiveSchool/Pembrokeshire College Online Team. 50% of the fee will be returned to you if you receive a different grade from the remark.

2022.23 Fees Policy

General Terms

1.1 Fees for online commercial delivery are reviewed annually and are set on a full cost recovery basis.

1.2 Fees are published on the Pembrokeshire College LearnOnline website.

1.3 Fees for online commercial delivery can be paid at time of enrolment through the College online payment provider.

1.4 Access to learning materials will be given when payment has been confirmed.

1.5 Instalment payment options may be available on some courses. A payment plan would be completed in conjunction with the Finance Department. Failure to adhere to an agreed payment plan will result in online access being withdrawn.

1.6 Once purchase has been made there is a 14 day cooling off period. You can end this Agreement by emailing online@pembrokeshire.ac.uk within 14 days of the Start Date and receive a refund unless the pupil or purchasing organisation accesses the learning platform and uses the services during the cooling off period.

LearnOnline & Pembrokeshire College Online Refunds

Course (LearnOnline and Pembrokeshire College Online) cancellation by College: Full refund

LearnOnline and Pembrokeshire College Online course cancelled by student (or purchasing organisation) within 14 days cooling off period, and no access has been made to the course or online account, course textbooks must be returned: Full refund

LearnOnline course cancelled by student (or purchasing organisation) within 14 days after commencement, and has accessed the course or online account: 75% Refund

LearnOnline course cancelled by student (or purchasing organisation) 15 days or more after commencement: No refund

Pembrokeshire College Online (Live Online Course) cancelled by student (or purchasing organisation) 28 days prior to start date: 80% refund

Pembrokeshire College Online (Live Online Course) cancelled by student (or purchasing organisation) less than 28 days prior to start date: No refund

Intensive Practical Endorsement Workshops are hosted by BioGrad and should the learner choose to enrol with them, LearnOnline/Pembrokeshire College Online act as a referral only and the learner will need to agree to BioGrad’s terms, conditions and fees policy.

Private Candidate Exams Fee Policy

Private candidates include LearnOnline learners, LiveSchool/Pembrokeshire College Online learners and candidates booking independently of their studies with the College.

Exam Entry Fees

  • IGCSE £90.00 per written paper
  • GCSE £90.00 per written paper
  • A Levels £100.00 per written paper
  • Resits £85.00 per written paper

Late payment fees (after 31st January) will apply if your application after our deadline and we cannot guarantee availability. Please check with us prior to application if unsure.

Withdrawal from exams

Cancellation of exams prior to exam board entry deadline: £30.00

Cancellation of exams after exam board deadline:

  • IGCSE £77.00
  • AS Level £82.00
  • A Level £112

Transferred Candidate

Transferred candidates are when an exam centre enter the candidate for the exams, but the candidate may need to sit their exams at another centre, closer to home, for example. This is not a guaranteed solution and Pembrokeshire College have the right to reject an application for this. This only applies to LearnOnline and LiveSchool/Pembrokeshire College Online students.

Transferred Candidate Fee: £175

Assessed Grade

If written exams are cancelled and replaced by the requirement of assessed grades there will be an additional charge of £125.00 per subject.

NEA Appeals

Applicable to online learners only

Full payment of £100.00 is required on the day the appeal form is submitted to the LearnOnline|LiveSchool/Pembrokeshire College Online Team. 50% of the fee will be returned to you if you receive a different grade from the remark.

Please contact the LearnOnline team for more details

Phone: 01437 753 490

Email: online@pembrokeshire.ac.uk 

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