Outlook Courses – LearnOnline

About this Course

Messages and Formatting course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn how to create, format and respond to messages. You will also use stationary, templates, styles, themes, set delivery options and add new accounts.

There are 6 modules in this course:

Creating, Sending and Responding

Creating Messages

• Identify Message Indicators;
• Create New Messages;
• Add Recipients using Address Book;
• Enter Subjects;
• Enter Message Text;
• Save Draft Messages;
• Open Draft Messages.

Formatting and Sending

• Open Draft Messages;
• Format Messages;
• Open the Font Box;
• Change Message Format;
• Modify the Default Format;
• Attach Outlook Items;
• Attach Files;
• Send Messages;
• Open Sent Items.

Responding to Messages

• Reply to Messages;
• Reply to All;
• Forward Messages;
• Use Check Names;
• Forward Attachments;
• Close Messages.

Stationery, Templates and Styles

Stationery and Templates

• Understand the use of Stationery;
• Select Themes and Stationery;
• Use Stationery for Single Messages;
• Create Templates;
• Insert and Format Images;
• Add Hyperlinks;
• Insert Horizontal Lines;
• Save Messages as Templates;
• Use Templates.

Creating Styles and Themes

• Understand Styles;
• Apply Styles;
• Choose Style Sets;
• Change Colour Schemes;
• Change Fonts;
• Change Paragraph Spacing;
• Create Custom Styles;
• Apply Themes;
• Save Custom Themes.

Accounts and Delivery Options

Multiple Accounts and Delivery Options

• Use Multiple Accounts;
• Create E-mail Accounts
• Specify the Sender Account;
• Nominate the Sent Items Folder;
• Show/Hide the Bcc Field;
• Request Read Receipts;
• Set Message Delivery Options;
• Add Voting Buttons;
• Remove E-mail Accounts.

About the Course

Managing Messages and Contacts course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn how to create folders, signatures, Quick Parts, use AutoArchive, export messages, and block Junk Mail. You will also create contacts and groups in the Address Book.

There are 9 modules in this course:

Managing Messages Using Signatures

• Understand Signatures;
• Create Signatures;
• Format Signatures;
• Edit and Delete Signatures;
• Add Signatures to Replies;
• View Signatures;
• Turn Off Signatures;
• Manually Add Signatures.

Save As and Cleanup Tools

• Save Messages as Text Files;
• Open Text Files;
• Save Messages as HTML files;
• Save Message Attachments;
• Export Messages;
• Use Cleanup Tools;
• Use AutoArchive;
• Ignore Conversations;
• Recover Conversations.

Junk Mail, Sorting and Quick Parts

• Identify Junk Mail;
• Change Protection Levels;
• Block Senders;
• Block Domains;
• Mark Messages as Not Junk;
• Add to the Safe Senders List;
• Sort Messages and Conversations;
• Create Building Blocks;
• Add Quick Parts.

Creating and Managing Folders

• Identify Folders;
• Work with the Folder List;
• Define Personal and Public Folders;
• Create Folders;
• Expand and Collapse Folders;
• Move Items into Folders;
• Rename Folders;
• Create Search Folders;
• Delete Folders.

Managing Contacts and Groups Adding Contacts

• Add New Contacts;
• Enter Contact Details;
• Change the File As Setting;
• Enter Websites;
• Enter Phone and Street Address;
• Add Contact Pictures;
• Enter Personal Details;
• Add Tags to Contacts;
• View Annual Events.

Creating Contact Groups

• Understand the Address Book;
• Create Contact Groups;
• Add Existing Contacts;
• Add New Contacts;
• Display Members;
• Create Private Contact Groups;
• Send Mail to Contact Groups.

Working with Contacts

• Use the Contacts List;
• Edit Contact Details;
• Assign Categories;
• Create New Categories;
• Delete Contact Records;
• Call a Phone Number;
• Forward Contact Details;
• Add Contacts from Messages;
• Import Contacts.

Creating Address Books

• Understand Address Books;
• Create New Address Books;
• Move Contacts;
• Copy Contacts;
• Select Address Books;
• Remove Address Books.

Working with Contact Groups

• Open Contact Groups;
• Add Notes to Contact Groups;
• Update Member Details;
• Delete Contact Groups.

About the Course

Calendar and Other Folders course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731.  You will learn how to create appointments, meetings, notes, and events. You will also use the Tasks List, Notes and the Journal.

There are 7 modules in this course:

Using the Calendar Entering Basic Appointments

• Open the Calendar;
• Use Various Views;
• Enter Appointments;
• Use the Appointment Form;
• Add Importance Tags;
• Invite Attendees;
• Track Meeting Responses;
• Create Meeting Notes;
• Create Meetings from Messages.

Other Types of Appointments

• Create Recurring Appointments;
• Attach Files to Appointments;
• View Recurring Appointments;
• Assign Categories;
• Set Private Appointments;
• Edit Appointments;
• Change Appointment Status;
• Set Tentative Appointments;
• Close Appointment Forms.

Adding Events

• Add Events to the Calendar;
• Enter Start and End Dates;
• Use Words to Enter Dates;
• Use the Go to Date Feature;
• View Events;
• Forward Events;
• Print Events;
• Select Recurrence Options;
• Edit and Delete Events.

Setting Calendar Options

• Set Calendar Options;
• Set Work Times;
• Add Holiday Sets;
• Modify Time Zones;
• Create New Calendars;
• Use Multiple Calendars.

Other Folders Creating and Managing Tasks

• Add Tasks;
• Assign Categories to Tasks;
• Set Task Reminders;
• Modify Reminders;
• Recognise Task Status;
• Change Tasks List Views;
• Edit and Update Tasks;
• Sort Tasks;
• Copy and Move Tasks.

Using Notes

• Create Notes;
• Assign Categories;
• Edit Notes;
• Delete Notes;
• Use Notes Views;
• Display Notes Folders;
• Create Folder Groups;
• Create New Folders.

The Journal

• Use the Journal;
• Create Journal Entries;
• Understand Entry Types;
• Expand and Collapse Entry Types;
• Record Phone Calls;
• Copy Items to the Journal;
• Edit Journal Entries.

About the Course

Auto Features and Searching course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn how to use rules, message recall and set up automated replies. You will also learn how to use the advanced Find features.

There are 4 modules in this course: