Working Safely in Restaurants and Bars During COVID-19
Working Safely in Bars and Restaurants During COVID-19’ is designed to support staff to not only apply the changes to work procedures that venues are implementing but too importantly, understand why these changes are needed.
Using a range of activities, staff will develop or refresh their understanding of why distancing and wearing PPE will keep themselves safe at work and their role in breaking the infection chain by using key personal hygiene standards such as using thorough hand washing techniques. The module enforces the responsibility that all staff have, to carry out disinfection processes and high touch point cleaning in the hospitality environment.
We have also expanded the ‘Looking after your guests’ section to help staff consider the way their body language needs to be adapted when wearing a mask and to consider positive responses to use with customers in different real scenarios.