Coronavirus – COVID-19

Coronavirus – COVID-19 

As an online provider, we are happy to say that we are operating as normal with only a few minor adjustments that the LearnOnline Team have had to make whilst working remotely!  

We are really pleased to say that we have continued to support our existing students and welcome new learners each week.  

Who We Have Supported 

The main impact that the pandemic had on us and our learners has been the cancellation of exams. This has been devastating news to many students across the UK who have worked hard to sit their written exams.


In lieu of exams centres were asked to provide a Centre Assessed Grade (CAG) for each student. For private candidates and online learners this left uncertainty on whether they would be able to receive a CAG due to the nature of their learning.

We are really proud to say that we were able to help as many as we could, including:

  • LearnOnline and LiveSchool students, including those entered at alternative exam centres
  • Private Candidates*

* We were not able to support everyone, but a few who had private tutors or were with other online providers we were happy to support. 


Since exam cancellations were announced on 4th January there has been a lot of speculation as to how grades will be assessed for summer 2021 entry. Guidance from Department of Education/Ofqual is due mid-late February. We anticipate a similar approach for producing grades for students so we are hopeful we can support our learners and private candidates.

Once we know more we will add more information to our website.

What Now? 

The LearnOnline Team continue to work remotely for the foreseeable future, however this should have little or no effect on your experience with us. Your course tutors often work remotely so they are more than used to this situation, some are having to work with their families at home too, but this does not seem to have affected their performance to date, although we do ask for understanding if our response times are slightly delayed or at strange times of the day!

We do not know how social distancing measures might change things long term, but we will continue to work as we have been, ensuring all of our staff and students remain safe and well.

safety during these times. If we are unable to host them due to another outbreak we will be in contact with everyone involved to discuss options.

We ask that our existing students continue to study as normal and submit their tutor marked assignments regularly, if you leave uploads all to the last-minute marking will take longer.

For anyone wishing to enrol onto our courses we hope that you will see the way we have managed this so far and be confident we will be able to support your learning ventures with us, you will be welcome!

Our Message!

No matter where you are in the world;  

Stay safe, stay well and enjoy learning! 

Testimonials from 2020 Cohort

I hope you know how much I have appreciated everything you have done for us. You have been totally FAB through the whole process” Parent – online learner & private candidate 

“I cannot express to you how grateful we are for your continued efforts on  behalf and the fact that you are taking  progression seriously at your own (and your school’s) inconvenience and at very little monetary charge. 

We will forever be grateful for what you are doing for  and thank goodness that we found Pembrokeshire College.” Parent – private candidate 

 Thank you so much for all of your help – you’ve kept us sane these past few years.” Student – online learner 

“I really appreciate all the support, effort and help you and Pembrokeshire college have made to support home Ed students. I am aware from home Ed groups that many children have not been as fortunate as .” Parent – private candidate 

“Thank you so much for looking after all this. We are very grateful for all you and have done to support in studying his favourite subject. 

“We are very happy with the service we have received from your school” Parent – online student 

Please contact the LearnOnline team for more details

Phone: 01437 753 490


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